Frequently Asked Questions

We answer your common garage door questions

Determining the best garage door requires research. Overhead Door Company of Toledo is your resource for all your garage door and garage door opener and remote questions. If you have a specific question that isn’t addressed here, our sales team is ready to assist for your home or business garage door needs. Give us a call today!

How do I buy an Overhead Door™ Garage Door near Toledo, Ohio?

Overhead Door™ products are manufactured in plants all across the United States and then distributed through our distribution channel of highly trained professionals that will install your door. Overhead Door Company of Toledo is your authorized distributor in the Toledo, Ohio and southeast Michigan area for quality garage doors. 

How do I get my garage door repaired?

Garage doors are not only the largest moving object in your home, they are most dangerous. No matter what the situation is, garage door repair is a job for a professional! 

Garage doors are extremely heavy and garage door springs are under an incredible amount of tension and pressure. Significant injury could occur if a DIY-er attempts to repair a broken garage door or spring. The Overhead Door Company of Toledo technicians are factory trained professionals and will repair your garage door properly and quickly. 

Can I schedule an after hours or weekend service call?

We are available 24/7/365 for your weekend and after hours garage door emergencies. To schedule after hours, emergency service please call 419-539-2264.

Can I replace a section of my door, or do I need to replace the whole door?

Yes, replacing only a section of your garage door is possible in some cases. However, depending upon the extent of the damage, the entire door may need to be replaced. Our technicians will evaluate your specific situation and make recommendations for the best solution.

I just heard a loud bang coming from my garage, what should I do?

The noise you heard is most likely a broken garage door spring. This can be dangerous, so please do not attempt to open the door. Call Overhead Door Company of Toledo™ immediately for garage door service.

Can I add a keypad to my existing garage door opener?

Yes, newer rolling code technology allows keypads to be added wirelessly to any operator manufactured after 1996.

What makes a quality overhead door / garage door?

Our team of garage door professionals is ready to help you choose the best garage door for your home! Today’s garage doors are available in durable materials like steel, aluminum, wood, and glass. Available features include glass windows and insulated garage door panels. The automatic garage door opener type (chain drive, screw drive, belt drive) is also a factor in selecting the best quality garage door to suit your home, budget, and style. Learn about the components of your garage door here. See our guide to selecting a premier quality garage door here

My garage door spring is broken, now what?

Because of the torsion spring’s extreme tension it should only be repaired or replaced by a qualified professional. Please do not attempt to repair or replace a spring on your own! Call Overhead Door Company of Toledo to ensure reliable and safe service of your spring. The garage door torsion spring is located above the door opening and therefore is something you can usually see and determine if it is broken. A broken door spring is a common reason for garage doors to not raise or lower since the spring works to help your garage door opener lift the garage door. 

What parts of my garage door need regular maintenance and lubrication?

Keeping the moving parts of your garage door in good working order requires some regular maintenance. We recommend that door hinges, rollers, and torsion springs should be lubricated regularly to keep these parts running smoothly in all seasons.

As a homeowner with some basic DIY knowledge and spare time, this can be accomplished on your own. Garage door lubrication can be done with a manufacturer recommended lubricant. Learn more about your garage door parts here. For regular service and maintenance, we recommend also relying on a professional garage door technician. Call us to schedule now. 

Can my garage door be painted?

Many of our residential garage doors can be painted. Please see your owner’s manual or contact the Overhead Door Company of Toledo sales team for specific painting instructions. In addition, most of our commercial doors can be powder coated. We offer 197 powder coat colors to best complement the look of your home or your business.

Do you provide free estimates?

Yes. You can call us with the size of your garage door and the style you prefer and we can give you pricing right over the phone. We always come out to the house to double check measurements before ordering any new door, and there is no fee for this service.

What is R-value, and how does it benefit me?

As the largest moving part of your house, your garage doors can also be the largest source of energy loss if they are not insulated properly.  R-Value is a measure of thermal efficiency, and the higher the R-value, the greater the insulating properties of the door. Our parent company, Overhead Door Corporation, uses a calculated door section R-value for our insulated doors. Whether you need residential or commercial garage doors, our sales team will help you determine the proper insulation properties for your needs. 

The opening around my garage door is painted and constantly peeling. It needs to be painted and I want it to match my garage door. Can you help?

Yes. We offer Aluminum Jamb Wrap in multitudes of colors to match your existing siding, house trim or garage door that is clean and maintenance free. Aluminum Jamb Wrap easily covers up cracked and split wood and gives a smooth finish to your garage door opening.

What is the difference between the screw, belt and chain drive garage door openers?

Screw Drive

  • Powerful, fast and quiet
  • Maximum power for heavy doors

Belt Drive

  • Quiet and smooth performance
  • Ideal for garages adjacent to living areas

Chain Drive

  • Rugged and reliable
  • Suitable for most garage doors

How much does a garage door repair or replacement cost?

Many factors will determine the cost of a garage door repair service. Our team of garage door professionals can help assess your broken garage door situation when you contact us. Meanwhile, you can learn more about the components of your garage door here. For garage door replacement or or new garage door upgrade, we recommend speaking with one one of our team members for a free estimate. To learn more about the range of garage doors we carry to suit your style and budget visit our showroom to experience your options and consult with our staff.

Why aren’t my garage door safety eye sensors working?

To ensure that your garage door closes properly, photo-eye sensors need to be aligned correctly. If the sensors are out of alignment, it may result in your garage door not closing. Also, if the lens of the photo eyes becomes dirty or obstructed, this can impact operation. A flashing photo eye is an indication that there is an obstruction or alignment issue. Remove any obstruction or debris, and adjust the photo-eye to allow your door to properly operate. It is important to keep your garage door sensors in good working condition as they are essential to keep the garage door from closing if an object passes through the infrared beams. If you are not able to successfully troubleshoot your garage door sensor issues, please contact us.

What does garage door maintenance service include?

Maintaining your garage door is important to keeping it in proper working order. A maintenance visit from Overhead Door Company of Toledo begins with a general inspection. The inspection and maintenance call includes actions such as lubrication of hinges and rollers; inspection of rollers and cables, springs, fasteners and cables, safety sensor photo eyes, weather stripping and seals; and assessing any replacement needs. Regular garage door preventive maintenance by a qualified technician can help reduce the chance of a garage door repair emergency. Contact us to schedule a maintenance appointment. Or in the event of a broken garage door or emergency, please contact us.